Everyone likes being able to say ‘Yes’. Life is so much easier and it makes you feel good, which is why we’ve built our business around saying ‘Yes’, with a commitment to service and quality that’s brought us success since 1998.

Don’t just take our word for it...

See what our customers have to say, then decide for yourself:

I just wanted to let you know how much Andrew and I had enjoyed our very first tour with Peter and Tom. So much information from them both and Peter’s wonderful playing in very special surroundings. I especially wanted to thank you for all the delicious lunches that you arranged. We really did eat incredibly well both at lunchtime and at the organised dinners. Hotels were superb as well. Our very grateful thanks for such a superbly organised tour and hoping that we will be able to join Peter again in the future. 

Liz & Andrew M, November 2021

 

Anthony and I just wanted to let you know how much we enjoyed the Bach tour with Peter Medhurst - it was well worth the wait. Everything went smoothly, thanks in no small part to your organisation behind the scenes and to Tom Abbott’s efficiency on the spot. We were especially grateful to have your step-by-step guides to dealing with the Einreise form beforehand and the Passenger Locator Form before we left Germany. But back to the tour itself. Everything was of exceptional quality and it was lovely to be so well looked after. Because we are used to Germany we knew that there would be a charge to use public loos and had some small change with us, but it was such a helpful touch that Tom had a ready supply of euro coins for loos and lockers, so no one was stuck. It’s these little things that you remember, as well as the lovely meals and comfortable hotels. Peter was as charming, courteous and informative as ever, and his recitals on church organs and period instruments were definitely a highlight of the tour. Both his and Tom’s talks on the coach were interesting and informative and were a pleasant way of passing the time on the longer drives. We now need time to digest the experiences of a very packed week.

Susan & Anthony S, November 2021

 

Back home and fingers crossed all tests, paperwork etc completed. Just to say it was the most fabulous, fabulous trip which will stay with me forever. A huge thanks for all the hard work that went in to making the week such a success. My very best wishes, 

Alison, November 2021

 

The J S Bach tour was a resounding success. Nothing but praise for the mighty triumvirate of Peter, Thomas and Sandy! I know that only total attention to detail can ensure such success. And I know how difficult that is to achieve, given the vagaries of all aspects of travel and the idiosyncrasies of human beings! So thank you for your part in ensuring ease of travel and for making sure we were all very comfortable, well fed and up to date with the complex requirements of the requisite governments! All best wishes,

ML, November 2021

 

I can honestly say that this tour was the best organised I have ever been on. You thought of every last detail between you. Having heard of some of the difficulties you encountered when putting it together, I am full of admiration for you and the team. Add to this my own passion for Bach and it was a dream of a holiday for me. Peter and Tom were marvellous, of course. With many, many thanks, 

AV, November 2021

 

I want to thank you for doing all the booking for the trip to Liverpool. The organisation was wonderful and went exactly to your plan which you had put together so well. As a first time Visits Organiser I was a little nervous and you kindly accepted my pre trip jitters and then put together a fabulous itinerary. Your choice of guide was a joy. She was very professional and had a vast knowledge of Liverpool, art and architecture. She was never flustered and never made the group feel “herded”. The driver was also excellent – we felt we were in very safe hands and he and the guide worked very well as a team. We were also blessed with good weather the whole time! Hanbury Hall was a good stopping point on the way up.  The National Memorial Arboretum coming down was very good, and we were lucky that they had a small Grayson Perry exhibition going on. The Marriott Hotel in my opinion was perfect for our group and in Covid times. It was not too busy so people felt OK walking around and a big plus was that the coach (with some manoeuvring) could be parked right outside.  The dinner on the first night was very good. Port Sunlight was a contrast to busy Liverpool and we were able to slow down the pace which we all enjoyed. The Anthony Gormley statues were highlights. So thank you again for organising this visit, there is a vast amount of preparation and  meticulous planning that goes into every trip and you and Tailored Travel obviously have a very good system to make sure it works so well. With best wishes, 

Sue, October 2021

 

Our trip to the Glyndebourne opera was a great success. Took 38 and brought 38 back. They loved the hotel and the ambience. The three visits were excellent and all different from each other. So thank you for your excellent organising. Best wishes, 

Rebecca, October 2021

 

Thank you very much for putting together an excellent itinerary for us in York and Yorkshire. The hotel was excellent and well situated. They worked very hard to make us comfortable, the breakfast and evening meals were plentiful, well presented and tasty. Our Blue Badge guide was as we have come to expect from these guides very good. She was charming, patient, unflappable and very knowledgeable - we thoroughly enjoyed having her with us for 3 days and she took the pressure of me!!!! Everything worked like clockwork - as usual. A wonderful trip, full on and enjoyed by everyone - it was wonderful to be together again - like it was before Covid. Thank you all very much for all your hard work, it is very much appreciated. Best wishes,

Gill, September 2021

 

Once again a wonderful and successful Tour of Normandy. This inspite of all the difficulties caused by COVID. We organised this trip with you two years ago but it was worth waiting for it. The organisation, as always, was excellent. Everything meticulously planned. Petra was always there for us when needed. Our Tour Guide was wonderful, his first hand knowledge of the area and his abilities to sort out some difficulties to do with COVID procedures meant our trip was truly tailored for us! He is also a very good photographer so our group photo made us all look good. We felt like pioneers post COVID, but in safe hands! Thank you. Very best wishes, 

CB, Chairman, September 2021

 

I have just returned from the trip to Northamptonshire you put together for our U3A. It was varied, interesting and took in some of the fascinating countryside. I was very pleased to have signed up for it. I should also add the coach company and drivers were excellent and the hotel fitted the bill so well too, it was comfortable and the staff were obliging and helpful. Many thanks for your organisation skills.

CH, September 2021

 

I’ve just returned from the tour to Northern Ireland with my U3A. I’d like to say what a fantastic trip it was. The tour was a great mix of history, nature and sightseeing. I understood very little about NI beforehand so was really interested in finding out about it. The highlight for me of this tour, though, was the choice of guide and driver as they made it so good. I believe they were the most helpful, thoughtful and informative team of all the trips I’ve been on. So well done Tailored Travel for this wonderful holiday.

AD, September 2021

 

Just to let you know that all your hard work organising our holiday to Northumbria paid off. Everyone had a great time on the tour to Northumbria and we were even blessed with good weather. A big thank you to you for all your hard work in organising what was a really great holiday. We had several members who had never been on holiday with us before and they were all delighted with the experience. Very best wishes, 

Maureen, September 2021 

 

I write, having just returned from this beautiful holiday in Northumbria, with your company. It was of course, excellently planned, & needless to say we were very well looked after by out group organisers. The lady who was our local blue badge guide was not only an excellent & knowledgeable guide but most pleasant company & our driver wonderful negotiating the narrow gates & lanes as well as the main roads! The staff at our hotel were helpful & delightful. People are very fast to complain when things go wrong but not always so rapid to say thank you when things go well, so here is a most heartfelt thank you to everyone involved.

AB, August 2021

 

We have just returned from the U3A group visit to Northumbria. Everyone had a wonderful time – it was so good to travel again. We all felt perfectly safe and the hotel adopted good hygiene practices. Our driver and Blue Badge Guide were excellent. It is hard to select a highlight, but for us it was the boat trip around The Farne Islands where we saw many birds and seals. We couldn't resist a group photo at the Angel of The North. Our thanks to everyone involved.

Janet & Dan L, July 2021

 

On behalf of the group who went to Liverpool this week can I say a huge “thank you” for all your hard work in ensuring we had a wonderful trip. Organisation was first class, Sandy, under very difficult Covid compliant circumstances (and the odd little irritation at the end which you handled very firmly, quite rightly, but diplomatically!)  All went very smoothly due to your efforts. Our guide was excellent and our driver very cheerful!

Trevor, June 2021

 

The Society has just returned from a very successful – and happy – trip to Kent and I just wanted to thank Tailored Travel for all their excellent planning and organisation. Everything ran like clockwork.  The driver was excellent, and it goes without saying that our guide was a joy to have along. His wit and humour carried us through, plus his wide-ranging knowledge and care for his passengers. The hotel was superb and the staff couldn’t have been more friendly and helpful. The itinerary was very varied – and in spite of one or two damp moments – the gardens were all looking at their absolute best. I’m sure as a Society we’d like to do another trip with you in the future and we’re having discussions about possible destinations.  We just need to let Val get over this one first! 

LH, Chairman, June 2021

 

We arrived back safely on Friday night after a wonderful holiday to Northumbria. Everything ran so smoothly thanks to your brilliant organisation. The hotel was excellent with very good food and superb service, such friendly staff. Every venue we visited ran like clockwork. I think staff everywhere were so pleased to have visitors again. Although we could not get bookings for Lindisfarne Castle we all agreed that the Priory was the most important site to visit. We were able to go into Gertrude Jekyll's walled garden and the weather was lovely that day so everyone was happy. The coach driver was excellent, nothing was too much trouble, and of course our guide exceeded all expectations - absolutely brilliant! Thank you so much from all of us for the tremendous effort that you put into making our holiday work, which was way beyond normal expectations. I am already getting bookings for next year flooding in and I do hope that we will work together again.

TS, Chairman, May 2021

 

Just around five months in lockdown and there like a light at the end of the tunnel was our U3A Northumbria Tour. Our numbers diminished but Tailored Travel guided us along the way and eventually 21 intrepid seniors said let’s go we need something to look forward to. Our coach was very comfortable and the driver was excellent. The hotel was ready with all the Covid measures in place. They greeted us with great enthusiasm. We had the ground floor of the hotel dedicated to our tour. Nothing was too much trouble and the meals were good fresh cooked food served with a smile. Our guide worked so hard and after not working for 5 months she was raring to go. What a font of knowledge she was without being too much like a lecturer. She also included some little extras like the Angel of the North photo stop which was on everyone’s wish list. Tailored Travel’s team were excellent and when venues failed to open, Sandy rearranged, with my approval, other venues which were equally interesting, if not in some cases better. I was consulted at every step of the way. It was not a stressful experience at all. Communication was second to none. We felt totally safe at all times and hands were never so clean. In fact, we had so much sanitiser gel we could have bathed in it.! Everyone had a brilliant holiday and came back with new friends, a head full of memories, and a story to tell of their intrepid adventures in the North East. Thank you Tailored Travel for a fantastic holiday.

SC, Outings Convenor, September 2020

 

I would like to thank your company and all your staff, in particular Sandy Cornish, for all their hard work in ensuring that our recent holiday to Worcestershire and Warwickshire went ahead. When our itinerary was thrown into disarray by the National Trust not accepting coach parties, she went above and beyond to provide us with an alternative plan. She ensured that all the i’s were dotted and the t’s were crossed and as a result of her hard work everything ran smoothly. When we arrived at venues we were expected and all the paperwork was in order. She really did an outstanding job. Mainline Coaches didn’t disappoint either. The driver, John Lewis was excellent, gave us a smooth ride and kept a very tidy coach. The coach company must be commended on the measures that they put into place to minimise the spread of COVID - 19 whilst travelling on the coach. From my point of view it was a great relief to see the seats that could be occupied so clearly marked, as well as the hand sanitising station positioned at such a prominent point on the vehicle. Our driver gave excellent instructions as to the precautions that were to be taken as well as answering questions about the air conditioning system so that the group could make an informed decision as to whether to wear masks or not whilst they were seated. He was also fastidious about sanitising the coach which was comforting. Many members of the group commented how safe they felt when travelling on the coach. I have written to the coach company expressing the groups thanks. I think that in these uncertain times, many of the group had reservations about taking the holiday, but took the risk. As the days unfolded many people commented that participating in the trip gave them increasing confidence that it was safe to go out and about. I know that they will tell others about how safe it was and hopefully it will encourage others to take calculated risks to travel particularly within the U.K. Everyone had a thoroughly good time, so much that they are expecting me to organise a holiday for 2021. So I will be in touch shortly with our plans for next year. With grateful thanks,

SE, Group Organiser, September 2020

 

As you said, hopefully our paths will cross again and I would certainly love to organise another group trip somewhere, with your Company in the future. For my part you have always made everything run very smoothly and certainly our Dresden trip was a joy.

AD, Shaftesbury October 2019

 

What a wonderful holiday we had organised by Tailored Travel. This is the fourth time we have travelled with the company and each time we enjoy the variety of places to visit and appreciate the superb organisation that goes into giving everyone an excellent holiday. There is flexibility too, and you can choose alternative venues to visit and these are skilfully woven into your trip. We had an amazing joyous holiday to suit lots of different interests, with a superb coach driver and hotel. Thank you very much!

JH Tavistock October 2018

 

As I was in with the project from proposal to actual visit, I would like to thank the Tailored Travel team for their proposal, detailed planning and response to a few ‘tailoring’ suggestions, so that the eventual tour was very successful in both the minor details and overall.

JCP, Farnborough September 2018

 

This is going to be my last year as Tours Secretary for the Society. I wanted to say how much I have enjoyed working with your company. The organisation is top class and every one of the staff is more than helpful and totally ‘on the ball’. Of course I will not be finished until after the Barcelona tour later in the year, but I wanted to record what a pleasure it is to work with you all.

MV, Budleigh Salterton March 2018

 

I am writing on behalf of the group who went on the ‘Delights of Northern Italy’ tour in October to express everyone’s appreciation of the speedy and efficient way that Ryanair’s refund in respect of our cancelled flight home has been handled by Tailored Travel. We have all been impressed with the way Tailored Travel responded so quickly, and looked after our interests so well by arranging the alternative flight home and the coach transfer to Nice. In fact, this is the second consecutive European tour where local difficulties have affected our travel home. If you remember last year, our return ferry journey from Calais was disrupted by a road blockade, and you arranged for us to travel back from Dunkirk instead. This was my sixth and last tour as Group Organiser for our Society. I have been extremely happy with the way our tours have been arranged and operated whilst I have been involved. It has been a pleasure to have you as our Tour Operator. I would like to thank everyone at Tailored Travel for all the work they have done on our behalf during this time, and I would be grateful if you would pass on my thanks to all concerned

BM, Great Bookham November 2017

 

David is taking over from me as Visits Organiser of our Society. I would like to say how much I have enjoyed working with Tailored Travel. Our trips to Berlin and the Peak District were both great successes due to your careful planning and meticulous organisation. All your staff are a pleasure to deal with and I am now looking forward to next year’s trip to Oxford. Many thanks to you all.

VH, Weymouth October 2017

 

We had an Art Fund committee meeting this morning and everyone was very impressed by the brochure for Suffolk & Norfolk. We are delighted that we have found Tailored Travel and as the local organiser I am so pleased to work with such an efficient firm.

DB, York January 2017

 

I have now completed my term of trip organiser for our Society. It has been a pleasure using Tailored Travel as our planners. Every trip has been a joy with very few hiccups and many pleasant surprises. If I ever take on the role again I shall certainly use your company.

JG, Sudbury October 2016

 

I have decided to call a moratorium on group holidays for the next year or so. Thank you very much for all the hard work that Tailored Travel have put in over the last 8 years to make our holidays so enjoyable and memorable, and I hope that we may avail ourselves of your services in the future.

AB, Melton Mowbray October 2016

 

Our tour to Liverpool last week was a great success. Although our DFAS has been using Tailored Travel for some years for our UK tours, (and I have been on most of them), this of course was my first as the Tours Secretary and Group Leader. I want to say how impressed I was with the whole operation, from the start with your suggested itinerary, to the publicity brochure and the final detailed briefing for both myself and the group members. In particular Louise has been a joy to work with throughout - helpful, knowledgeable and she is a great asset to the company.

MD, Budleigh Salterton July 2016

 

The tour to Amsterdam was my last extended visit for our Society and without exception every tour arranged by Tailored Travel has been of the highest quality. Yourself, Damian and all your staff I have spoken to over the years have been very helpful and knowledgeable and have given me the confidence needed to undertake these tours. Please pass on my thanks to everyone concerned. I started with a successful visit to Madrid and finished with another successful visit to The Hague; what could be more satisfying. Thank you Michael and all your team.

RW, Witham May 2016

 

As the group organiser, since using Tailored Travel I have really appreciated the help given to me, always very professional but it also feels personal which is great. For our Society it is a super way for us to raise money, much of which goes to projects at Attingham Park which I notice is often on your itinerary and in fact I have met some of your groups as I am a tour guide there.

SP, Telford September 2015

 

As you know as from July I am no longer on the Committee. Thanks Michael for all the excellent tours that you have arranged for us while I have been the Tour Organiser. It has always been a pleasure working with you, together with your fantastic team. I shall certainly miss our discussions and planning meetings. May Tailored Travel continue for many years to come. With best wishes to you and to all at Tailored Travel.

Dr EP, Dorking September 2015

 

This was the last study visit that I will be organising for our group so I would like to thank the whole team for all that you have done for us over the years. I have very much enjoyed working with you all.

PW, Oxford June 2015

 

I have now come to the end of my stint as Visits Organiser for our NADFAS. In fact my last event is the visit to Vienna which you have organised for us on April 10th 2015. I have enjoyed working with you and all of the team at TT and am full of praises for all your efforts. I will certainly always recommend TT to any organisation requiring group visits. Thank you again.

DM, Louth March 2015

 

Please pass on my congratulations to Sandy for her ten years with Tailored Travel. I shall never forget the help she gave me when I was President last year of the Club with my weekend in Winchester and 9 days holiday in Portugal. My thanks should also go to Michael and Damian - you are all a great team that works together.

JS, High Ongar July 2014

 

Thank you. This is the first email newsletter I have received and it grabs my attention. I was interested to see the testimonials. I have never written one, but can endorse what is said... I take a basic tour and then chop and change what we see and it all works wonderfully well and everyone is happy!

KP, Hayling Island July 2014

 

Thank you for getting in touch with me. I have retired from organising holidays on behalf of the Federation. I would just like to take this opportunity to thank you very much indeed for all the help you gave me and for the very successful holidays you organised which were greatly enjoyed. Please make my thanks known to all your staff.

LC, Totnes July 2014

 

My sincere thanks for all the help and advice given by your team during the four years that I have been Visits Secretary for our Society. Our holidays to Co. Durham. North Wales, Norfolk and the Cotswolds have all been extremely successful and any small problem has been swiftly dealt with. Our members are very appreciative of the guides who have been with us. On our visit to Oxford last week, Ian and Bella, were so enthusiastic and obviously love their city. They really wanted to show us as much as possible in the time available. I am sure the two ladies who are taking over from me will appreciate your knowledge and expertise to make their holiday to Kent next year just as successful.

PS, Ottery St Mary June 2014

 

I had been organising local day and residential excursions for a number of years when Tailored Travel offered a lifetime opportunity to visit Oberammergau on a two year advanced booking. In between we toured Umbria with nearly 60 participants, followed by Berlin, Brussels and, recently, Vienna. Their organisation has been splendid throughout, their couriers both caring and knowledgeable, the flexibility to vary choices within being a unique feature and at the end of it, a sizeable donation to our organisation (in the form of one free place for every ten).

MB, Bristol August 2013

 

Until health issues hastened my retirement from ‘active service’, from 2009 I was the local contact for the annual Art Tours organised by Tailored Travel for the Friends of Aberdeen Art Gallery and Museums to Berlin, Hidden Umbria, Krakow and Lisbon (and had previously been on a number of other Friends tours with Tailored Travel to Italy, the Netherlands and Barcelona & Madrid). I have always found Tailored Travel consistently good to deal with, happy to accommodate our sometimes idiosyncratic travel requirements, and was consistently impressed by the quality of the local guides in each country.

GB, Aberdeen August 2013

 

The service given by Tailored Travel is unequalled. Every need is taken care of and the 24 hour telephone number is greatly appreciated. The holiday itineraries are so varied and comprehensive. All the staff are extremely helpful in every respect.

MK, Market Harborough July 2013

 

Since I started working with Tailored Travel, which I believe was in 2006, I have had wonderful support – nothing has ever been too much trouble, especially when I was unable to go at the last minute on the arranged trip to Tuscany in 2009 having to have heart surgery instead! All the staff feel like friends and are great to work with.

CK, Bristol April 2013

 

I can’t tell you how reassuring it is to know that all the Tailored Travel team are ‘on the case’ and I know Colin and I will rely on your good advice and judgement regarding the tour to Prague in May next year. If that trip is as successful as the ones you have arranged for us to Belgium and Italy, we will be very pleased indeed.

HP, Bath April 2013

 

You have gone from strength to strength over the years and due to you all have made many Groups very happy. Your knowledge and details are second to none and have made the holidays memorable. Keep up the good work.

MW, Reigate March 2013

 

We all enjoyed our break through Tailored Travel, and I would just like to say thank you personally to you for the help you gave in organising it. Everything went as planned. We would certainly recommend your company for its service and attention to detail.

PL, Scarborough October 2012

 

In my experience, Tailored Travel has always fulfilled your commitments and more going the extra mile, making certain all the I’s are dotted and T’s crossed, any questions dealt with immediately. We always feel we have a company that is committed to our welfare and I don’t think you can say any fairer than that. You are No. 1 as far as our group is concerned.

VC, Cardiff April 2011

 

You will also find more testimonials for particular destinations on that destination’s relevant tour page

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