Margaret Kyle, South Leicestershire U3A
We understand that without our wonderful Group Organisers there would be no Tailored Travel. After all, it’s the Group Organiser who decides where the next adventure will be, rallies the members to book and acts as the liaison between us and the group. So we’ve asked Margaret Kyle of South Leicestershire U3A for her thoughts on the experience and insight she has gained from being a successful Group Organiser...
Your Name: Margaret Kyle
Group Name: South Leicestershire U3A
Size of group: 950
No of tours per year: One
UK, Europe or worldwide? Europe
Where are you going next? 6 days in Malta in May 2014
Favourite destination: Tuscany and Umbria back in 2008 - it was just so delightful. Also Lake Maggiore with trips to the Borromean Islands and Villa Balbianello on Lake Como in 2011, wonderful!
Memorable moment: When we were in Austria in May 2010 and were stranded by the British Airways strike, Tailored Travel sent in the cavalry by means of a luxury coach and two drivers to take us on a six hour journey to catch a flight from Frankfurt.
What have been the holiday highlights in recent years? A day trip through the remote Picos de Europa mountains in Northern Spain and the Fuente Dé cable car ride to the top in 2012. Also the Postojna huge caves with large stalactites and stalagmites and the Brijuni Islands on the Croatian holiday in April this year.
Most enjoyable thing about being a GO: The enthusiasm, camaraderie and support of the holidaymakers.
Least enjoyable thing about being a GO: Having to tell would be holidaymakers that we cannot take them with us as they would not be able to cope with rigours of the holiday.
Top tip to other GOs: Be cheerful, remain positive and talk to everyone, but also be prepared to be firm in order to prevent minor irritations from escalating.
Any thoughts on Tailored Travel’s service? The service given by Tailored Travel is unequalled. Every need is taken care of and the 24 hour telephone number is greatly appreciated. The holiday itineraries are so varied and comprehensive. All the staff are extremely helpful in every respect.