Everyone likes being able to say ‘Yes’. Life is so much easier and it makes you feel good, which is why we’ve built our business around saying ‘Yes’, with a commitment to service and quality that’s brought us success since 1998.
Don’t just take our word for it...
See what our customers have to say, then decide for yourself:
I am writing on behalf of the group who went on the ‘Delights of Northern Italy’ tour in October to express everyone’s appreciation of the speedy and efficient way that Ryanair’s refund in respect of our cancelled flight home has been handled by Tailored Travel. We have all been impressed with the way Tailored Travel responded so quickly, and looked after our interests so well by arranging the alternative flight home and the coach transfer to Nice. In fact, this is the second consecutive European tour where local difficulties have affected our travel home. If you remember last year, our return ferry journey from Calais was disrupted by a road blockade, and you arranged for us to travel back from Dunkirk instead. This was my sixth and last tour as Group Organiser for our Society. I have been extremely happy with the way our tours have been arranged and operated whilst I have been involved. It has been a pleasure to have you as our Tour Operator. I would like to thank everyone at Tailored Travel for all the work they have done on our behalf during this time, and I would be grateful if you would pass on my thanks to all concerned
BM, Great Bookham November 2017
David is taking over from me as Visits Organiser of our Society. I would like to say how much I have enjoyed working with Tailored Travel. Our trips to Berlin and the Peak District were both great successes due to your careful planning and meticulous organisation. All your staff are a pleasure to deal with and I am now looking forward to next year’s trip to Oxford. Many thanks to you all.
VH, Weymouth October 2017
We had an Art Fund committee meeting this morning and everyone was very impressed by the brochure for Suffolk & Norfolk. We are delighted that we have found Tailored Travel and as the local organiser I am so pleased to work with such an efficient firm.
DB, York January 2017
I have now completed my term of trip organiser for our Society. It has been a pleasure using Tailored Travel as our planners. Every trip has been a joy with very few hiccups and many pleasant surprises. If I ever take on the role again I shall certainly use your company.
JG, Sudbury October 2016
I have decided to call a moratorium on group holidays for the next year or so. Thank you very much for all the hard work that Tailored Travel have put in over the last 8 years to make our holidays so enjoyable and memorable, and I hope that we may avail ourselves of your services in the future.
AB, Melton Mowbray October 2016
Our tour to Liverpool last week was a great success. Although our DFAS has been using Tailored Travel for some years for our UK tours, (and I have been on most of them), this of course was my first as the Tours Secretary and Group Leader. I want to say how impressed I was with the whole operation, from the start with your suggested itinerary, to the publicity brochure and the final detailed briefing for both myself and the group members. In particular Louise has been a joy to work with throughout - helpful, knowledgeable and she is a great asset to the company.
MD, Budleigh Salterton July 2016
The tour to Amsterdam was my last extended visit for our Society and without exception every tour arranged by Tailored Travel has been of the highest quality. Yourself, Damian and all your staff I have spoken to over the years have been very helpful and knowledgeable and have given me the confidence needed to undertake these tours. Please pass on my thanks to everyone concerned. I started with a successful visit to Madrid and finished with another successful visit to The Hague; what could be more satisfying. Thank you Michael and all your team.
RW, Witham May 2016
As the group organiser, since using Tailored Travel I have really appreciated the help given to me, always very professional but it also feels personal which is great. For our Society it is a super way for us to raise money, much of which goes to projects at Attingham Park which I notice is often on your itinerary and in fact I have met some of your groups as I am a tour guide there.
SP, Telford September 2015
As you know as from July I am no longer on the Committee. Thanks Michael for all the excellent tours that you have arranged for us while I have been the Tour Organiser. It has always been a pleasure working with you, together with your fantastic team. I shall certainly miss our discussions and planning meetings. May Tailored Travel continue for many years to come. With best wishes to you and to all at Tailored Travel.
Dr EP, Dorking September 2015
This was the last study visit that I will be organising for our group so I would like to thank the whole team for all that you have done for us over the years. I have very much enjoyed working with you all.
PW, Oxford June 2015
I have now come to the end of my stint as Visits Organiser for our NADFAS. In fact my last event is the visit to Vienna which you have organised for us on April 10th 2015. I have enjoyed working with you and all of the team at TT and am full of praises for all your efforts. I will certainly always recommend TT to any organisation requiring group visits. Thank you again.
DM, Louth March 2015
Please pass on my congratulations to Sandy for her ten years with Tailored Travel. I shall never forget the help she gave me when I was President last year of the Club with my weekend in Winchester and 9 days holiday in Portugal. My thanks should also go to Michael and Damian - you are all a great team that works together.
JS, High Ongar July 2014
Thank you. This is the first email newsletter I have received and it grabs my attention. I was interested to see the testimonials. I have never written one, but can endorse what is said... I take a basic tour and then chop and change what we see and it all works wonderfully well and everyone is happy!
KP, Hayling Island July 2014
Thank you for getting in touch with me. I have retired from organising holidays on behalf of the Federation. I would just like to take this opportunity to thank you very much indeed for all the help you gave me and for the very successful holidays you organised which were greatly enjoyed. Please make my thanks known to all your staff.
LC, Totnes July 2014
My sincere thanks for all the help and advice given by your team during the four years that I have been Visits Secretary for our Society. Our holidays to Co. Durham. North Wales, Norfolk and the Cotswolds have all been extremely successful and any small problem has been swiftly dealt with. Our members are very appreciative of the guides who have been with us. On our visit to Oxford last week, Ian and Bella, were so enthusiastic and obviously love their city. They really wanted to show us as much as possible in the time available. I am sure the two ladies who are taking over from me will appreciate your knowledge and expertise to make their holiday to Kent next year just as successful.
PS, Ottery St Mary June 2014
I had been organising local day and residential excursions for a number of years when Tailored Travel offered a lifetime opportunity to visit Oberammergau on a two year advanced booking. In between we toured Umbria with nearly 60 participants, followed by Berlin, Brussels and, recently, Vienna. Their organisation has been splendid throughout, their couriers both caring and knowledgeable, the flexibility to vary choices within being a unique feature and at the end of it, a sizeable donation to our organisation (in the form of one free place for every ten).
MB, Bristol August 2013
Until health issues hastened my retirement from ‘active service’, from 2009 I was the local contact for the annual Art Tours organised by Tailored Travel for the Friends of Aberdeen Art Gallery and Museums to Berlin, Hidden Umbria, Krakow and Lisbon (and had previously been on a number of other Friends tours with Tailored Travel to Italy, the Netherlands and Barcelona & Madrid). I have always found Tailored Travel consistently good to deal with, happy to accommodate our sometimes idiosyncratic travel requirements, and was consistently impressed by the quality of the local guides in each country.
GB, Aberdeen August 2013
The service given by Tailored Travel is unequalled. Every need is taken care of and the 24 hour telephone number is greatly appreciated. The holiday itineraries are so varied and comprehensive. All the staff are extremely helpful in every respect.
MK, Market Harborough July 2013
Since I started working with Tailored Travel, which I believe was in 2006, I have had wonderful support – nothing has ever been too much trouble, especially when I was unable to go at the last minute on the arranged trip to Tuscany in 2009 having to have heart surgery instead! All the staff feel like friends and are great to work with.
CK, Bristol April 2013
I can’t tell you how reassuring it is to know that all the Tailored Travel team are ‘on the case’ and I know Colin and I will rely on your good advice and judgement regarding the tour to Prague in May next year. If that trip is as successful as the ones you have arranged for us to Belgium and Italy, we will be very pleased indeed.
HP, Bath April 2013
You have gone from strength to strength over the years and due to you all have made many Groups very happy. Your knowledge and details are second to none and have made the holidays memorable. Keep up the good work.
MW, Reigate March 2013
We all enjoyed our break through Tailored Travel, and I would just like to say thank you personally to you for the help you gave in organising it. Everything went as planned. We would certainly recommend your company for its service and attention to detail.
PL, Scarborough October 2012
In my experience, Tailored Travel has always fulfilled your commitments and more going the extra mile, making certain all the I’s are dotted and T’s crossed, any questions dealt with immediately. We always feel we have a company that is committed to our welfare and I don’t think you can say any fairer than that. You are No. 1 as far as our group is concerned.
VC, Cardiff April 2011
You will also find more testimonials for particular destinations on that destination’s relevant tour page
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